Structured Digital Storytelling for Eliciting Software Requirements in the ICT4D Domain

Due to the specific challenges that ICT4D projects present, conventional requirements elicitation techniques are often inapplicable or insufficient. We address this shortcoming by introducing structured digital storytelling (SDS) as an alternative elicitation technique especially suited for the ICD4D domain. SDS is supported by our mobile elicitation tool designed around the needs and capabilities of the targeted user population. We embed SDS in a requirements elicitation and specification process which commences with an initial domain analysis of the needs, goals, and tasks of the target population with respect to the high-level social development goals. The outcome of the preliminary domain analysis is used to formulate a set of questions for guiding the story narration. Once the stories are elicited, they are processed and the results are fed into a traditional requirements specification process. In this paper we propose a task-analytic approach for determining the topics of the guiding questions.